70.209 — Other Business and Management Consultancy Activities N.e.c.

This subclass includes operations management consulting services or the provision of a bundled service package that combines information technology-intensive services with labour (manual or professional depending on the solution), machinery, and facilities to support, host and manage a business process for a client, such as: - consulting on systems and procedures improvements - office and service operations improvements such as: • office layout • workflow planning and work standards - office automation, such as the selection and installation of automated systems - product development, quality assurance and quality management - plant safety, security and protection - financial business process such as financial transaction processing, credit card processing, payment services, lending services - human resource business process such as benefits administration, payroll processing, personnel administration - supply chain management business process such as inventory management, procurement services, logistics services, production scheduling and order processing - customer relations management business process such as help desk, call centre, customer service - vertical market business process, conducted by specific industries such as electric, chemical, petroleum - other business processes for a client

This subclass also includes: - co-ordination and supervision services for resources in preparing, running and completing a project on behalf of the client - project management services, which can involve budgeting, accounting and cost control, procurement, planning of time scales and other operating conditions, co-ordination of sub-contractors' work, inspection and quality control etc. - project management services that include management and office management services, with or without the provision of their own staff - regional, industrial or tourism development services

This subclass excludes: - supply chain consulting services, see 70.20/5 - engineering advisory and design services for industrial and manufacturing facilities and processes, see 71.12 - construction project management services, see 71.12 - combined engineering services, consisting of e.g. engineering design services, technical consulting services, supervision services of projects and elaboration services of maintenance plans, provided in an integrated way in various fields of engineering and architecture for the management of civil engineering and industrial construction projects, see 71.12 - services provided by agronomists and agricultural economists, see 74.99 - promotion of tourism for countries, regions or communities, see 79.90